Positive Reviews
positive:
Ideal Ann Arbor Location
Several guests mentioned that they like the location of this hotel since it's across the street from Briarwood Mall and within a short drive to the University of Michigan campus. It's also a favorite location for those attending the Ann Arbor Art Fair. Essentially, whether it's people just passing through or those people in town for special events, this hotel suited their purpose.
positive:
Friendly Knowledgeable Staff
One of the remarks that many people mentioned is this hotel offers friendly faces. So, if you're looking for a hotel where they make customers feel important whenever possible, you'll enjoy this hotel.
positive:
Free Breakfast Hits the Spot
Several guests mentioned that they enjoyed having the free breakfast. According to some visitors, it's a wonderful way to fill up and start the day. Plus, they found a number of food choices that were appealing to them.
Negative Reviews
negative:
Minor Housekeeping Issues
Some guests mentioned that the rooms have odd odors. Others said that the showers appeared be dirty. Some of the common areas, including the hallways, could also use a good cleaning. Overall though, most visitors found the hotel to be rather cleanly.
negative:
Firm Mattress Users Disappointed
According to some visitors, the beds are much too soft for their liking. As a result, they didn't sleep the best and complained of sore backs. However, most of the visitors here enjoyed the bedding without issue.
negative:
Minor Noise Complaints
It should be noted that the majority of visitors didn't find noise to be a problem here. However, some guest mentioned they were able to hear their neighbors and noise from the nearby freeway. With that said, it's best to pack your earplugs just to be safe.