Positive Reviews
positive:
Convenient location in Madrid
The property is set in the centre of Tetuán area in Madrid, which gives guests an easy access from several metro and bus stops. Several choices of dining options are around the property, and many attractions can be reached within minutes. Among these are the Plaza Mayor and the National Archaeological Museum of Spain.
positive:
Great value for money is guaranteed!
According to guests, the hotel is one of the most affordable tourist hotels in the area, and offers a great value for money in terms of convenience of location. It also offers a lot of complimentary services such as breakfast, Internet service, and in-room essentials which made every penny spent worth it.
positive:
Accommodating receptionists
Guests adore the receptionists for they are informative and very easy to talk to. They are great in helping the movement of the guests by providing them with directions to and from the places they need to visit in Madrid for business or pleasure.
Negative Reviews
negative:
Limited, repetitive breakfast
Previous guests are near unanimous in suggesting that there can be more choices for breakfast. Breakfast here is composed of a croissant, coffee, a glass of orange juice, and nothing more. Furthermore, these selections do not change every day, and many guests have grown tired tasting the same food over and over.
negative:
Annoying street noise
There are many things going around the establishment because it is in the heart of Madrid, and the noise they produce annoys the guests. Therefore, they recommended reserving a room in the higher floors to reduce the noise to a minimal.
negative:
Disturbing housekeeper
A number of housekeepers have been reported by previous guests for their behaviour. They stated that the cleaners always make so much noise every morning, and that they knock on the door without asking for their permission.