Positive Reviews
positive:
Pristine New Hotel.
The vast majority of former guests were extremely impressed with this high end hotel. Upon arrival, a member of staff shows guests around the facilities. The whole interior of the hotel, including the rooms, is kept immaculately clean. The beds are comfor
positive:
Relaxing Location.
The hotel is slightly away from Vilamoura and offers somewhere to chill out and relax in. The sandy, clean beach can be directly accessed down a large number of steps. For meals outside the hotel there are a couple of nearby restaurants. Travel to the nea
positive:
Wonderful Spa and Gym.
The hotel’s gym area is open twenty-four hours a day and is very well equipped. Guests can also avail of fitness classes, including yoga and Pilates, which are offered two times a day. Fitness instructors are knowledgeable and provide excellent instructio
Negative Reviews
negative:
Lack of Organisation in Some Areas.
On the whole, guests have very little negative to report about this hotel. However, a minority experienced issues with delays in serving drinks, lack of waiter service by the pool, muddled up food orders and some further general organisational issues.
negative:
Bathrooms Behind Glass.
The bathroom area in rooms has been designed so that the shower, toilet and sink are all behind glass, rather than being in a wholly separate room. For some, this design feature offered too little privacy.
negative:
Unsuitable Music.
Considering the fact that the majority of visitors are families and people aged forties upwards, the ambient club music played by the pool might not be particularly suitable.