Positive Reviews
positive:
Excellent customer service
Dozens of reviews mention the exceptional customer service shown by the staff of this hotel. Guests report the staff to be very friendly and welcoming, eager to pass on their local knowledge and assist with any issues that may arise.
positive:
Free parking on-site
Free parking in an on-site car park is provided for all guests of the hotel. Guests enjoy being able to park off-street and feel this adds an extra level of security. There is also a public bus leading into Adelaide city centre which guests can utilise and thus leave their car securely parked at the hotel.
positive:
Clean rooms and bathrooms
Cleanliness levels at this hotel are rated consistently highly by dozens of reviews. Guests comment on the very clean rooms and bathrooms and feel that these standards ensure a comfortable and relaxing stay.
Negative Reviews
negative:
Noisy atmosphere
Guests state there is a lot of noise experienced in and around the hotel, from the on-site bar and also from the traffic outside. The property is located on a busy road and therefore there is a lot of a traffic noise through the night, which can be disruptive.
negative:
No lift to access floors
There is no lift in this hotel and as a result, guests are required to use stairs to access many of the rooms. Guests suggest this is inconvenient, particularly for those less mobile, and would prefer to have a lift facility.
negative:
Limited take-away breakfast
Although the property provides a complimentary breakfast each morning, it is in the form of a pre-prepared pack which guests have to take-away. These leaves a very limited option for guests who would prefer the option of a cooked breakfast, even in the form of a buffet.