Positive Reviews
positive:
The Outside Grounds are Peaceful
The outside grounds are well-maintained with a beautiful garden and peaceful courtyard complete with a fire pit. Guests reported that the grounds are a great place to relax during the day and a great place to socialize and relax some more around the
positive:
Delicious, Plentiful Breakfast
Guests can choose to either sit outside or inside to enjoy their breakfast which is delicious, well-prepared, fresh and served with a smile.
positive:
Surrounded by Beautiful Scenery
Guests reported that it felt like they were castaway in a secluded hideaway because of the seemingly remote location and the fact that it's surrounded by some of the most spectacular scenery around which includes red rocks and other-worldly sunsets.
Negative Reviews
negative:
The Rooms are not as Advertised
Guests reported that the rooms at El Portal Sedona Hotel don't look the same as the pictures online. They are not as luxurious as they were led to believe. The beds are uncomfortable, pillows are flat, there's no sitting area, some of the furn
negative:
No Staff Available After a Certain Time
Staff members are hard to find and seem to have erratic hours at the reception desk. Guests reported that there was no one there to check them in upon arrival, there was no one there when they were checking out and no one could be reached after cert
negative:
It Can Get Noisy at Times
It's hard to get any rest at this hotel with all the noise which is non-stop all day and night. Guests reported hearing dogs barking all night long, large crowds milling around the mall next to the hotel, people talking loudly in the courtyard and toilets