EA Hotel Populus (Prague, Czech Republic)

When it came to the level of customer service, many past guests highlighted this as one of the best aspects about their stay at the hotel. As well as a communicative and welcoming demeanour, the staff members were also commended for their purportedly helpful approach.

Most former visitors were really happy with the accommodation’s complimentary breakfast offering. Along with a sizeable selection of items, the overall quality of the breakfast was judged favourably in most cases.

The cleanliness of the rooms and public spaces was praised by the large majority of those that have previously stayed at the hotel. Furthermore, the accommodation – and rooms specifically – was regularly seen as spacious.

Although convenient transport links are in close proximity, the accommodation’s location was not seen in the best light by previous visitors. Along with a reportedly limited amount of shops and dining options within walking distance, the hotel is positioned some ten minutes away by car from central Prague.

The free Wi-Fi, when taking into consideration overall feedback, was regarded as one of the weakest aspects about staying at the hotel. On numerous occasions, the wireless Internet was described as unreliable in keeping a stable connection.

The standard of the rooms was criticised in certain areas by former guests of the accommodation. In particular, the old-fashioned televisions with limited English channels were lambasted, while the standard rooms have also been labelled as basic in general.