Positive Reviews
positive:
Ample options at breakfast.
Everything from vibrant fruit displays to spiced meat dishes are provided at the daily breakfast services, with particular favourites including elegant cakes and other sweets. Best of all, the portions are presented in massive quantities to ensure that you'll never miss out on a second helping.
positive:
An excellent value for Mecca trips.
In general, the Mecca area's accommodations (particularly those located near the major holy sites) are incredibly costly. This property, in a refreshing twist, offers a blend of comfort and affordability that leaves budgeting room for cabs and meals.
positive:
Consistently polite staff members.
The staff members are professional, approachable, and kind in their duties. You can phone the front desk for a variety of services throughout the day, and can also count on the desk attendants to do things like arrange transportation or alter check-out scheduling as desired.
Negative Reviews
negative:
Bathrooms are too small for comfort.
Because most guest areas are designed for openness and breathing room, the bathroom areas feel stifling by comparison. You'll need to adapt to grooming and bathing in a scaled-down setting, which many guests found extremely difficult.
negative:
Poor Wi-Fi connection in private rooms.
The free Wi-Fi network has a habit of dropping out or slowing down to unusable speeds when accessed from the guest rooms, which is where most of your data usage will likely occur. Consider alternate arrangements, such as wired internet or mobile data plans.
negative:
Shuttle services should be more regular.
The shuttle service to Masjid al-Haram runs every hour, which most guests considered to be too infrequent due to the number of guests and importance of the site. If your schedule doesn't align with this timetable, you may want to arrange private transportation services.