Positive Reviews
positive:
Lovely rooms with a view.
Guests generally find their rooms to be bright, airy, and impeccably clean. Many offer spectacular views of the river, and some even have balconies. Guests also report that there is plenty of hot water for the power showers, and enjoy the high end linens
positive:
Compliments to the chef.
Guests rave about the breakfast buffet, noting that the selection is impressive and that the cooked items are done to perfection. The lunch and dinner items are also mentioned with appreciation, as is the sunny terrace area. There are many restaurants in
positive:
High marks for the staff.
Guests often note that they are welcomed warmly by the reception team, and travellers who speak English only are pleased to find they do not run into any significant language barriers with the staff.
Negative Reviews
negative:
Service charges...
Guests generally do not appreciate having to pay separately for Wi-Fi, and there is no exception for the Hilton Bonn, particularly given its going nightly rate. Some also found the hotel restaurants to be too pricey, though only a few could find fault wit
negative:
Some very cool staff...
While most guests enjoy their interactions with all members of staff, a few guests found the staff to be very professional but not terribly warm or friendly.
negative:
Light sleepers should note...
Though the overwhelming majority enjoy a quiet night, a few guests in rooms facing the street were disturbed by noise from the crowds below.