Delta Hotels by Marriott London Armouries (London, Canada)

The staff at Delta London Armouries consistently receive high marks for their 'above and beyond' approach to customer service. Their standard, cheerfully delivered response to any request seems to be "of course!'

As the hotel is undergoing a renovation, the rooms decor is described variously as "extraordinary" to nice "if bit tired", but in all rooms get high marks for the plush linens and towels, comfortable beds, and elbow room.

Many guests notice and appreciate the historical building's character, particularly in the atrium, restaurant, and lounge, where it serves as an interesting backdrop for a fabulous Sunday brunch.

Some guests were not pleased to pay an additional fee for valet parking at a lot off site, which occasionally required them to wait, while guests who opted for the self parking and its lower fee found it to be inconvenient in the cooler months.

The vast majority of negative customer reviews have to do with outdated or worn decor. Delta London Armouries is renovating its rooms floor by floor, and the finished rooms are highly rated. Those who care less about decor and more about getting a sound n

Though the hotel receives a very high rating overall, there are always a few guests who want a little bit more. Niceties such as a complimentary breakfast, manager's reception, bathrobes, and turn-down service, are available only in the Signature Club roo