Delta Hotels by Marriott Cheltenham Chase (Brockworth, United Kingdom)

Most guests give the reception team high marks for their personable and professional service, often commenting on their smiling faces and friendly conversation. The wait staff are generally described as attentive and professional as well.

Drivers note that there is plenty of free parking, and the hotel is well located for various excursions to Cheltenham, Gloucester, and the many other attractions in the lovely Cotswolds area. Guests of all ages and interests seem to enjoy themselves at the hotel itself as well. The adults rave about the spa treatments and well maintained grounds, while the kids make the most of the "children's splash" times in the pool.

Most guests find the rooms to be sparkling clean, with comfortable furnishings and plenty of space, particularly in the bathrooms, which feature separate bathtubs and walk-in showers. Most also enjoy waking up to the full English breakfast buffet, which has received many positive reviews. Its many hot and cold options include poached eggs and decadent chocolate croissants.

Though most guests enjoy the food when it arrives, several guests report a long wait for dinner or a long queue at the buffet breakfast. Others note that the wait staff, while pleasant and hard-working, seem to be stretched too thin when the restaurant is at capacity.

Though most guests find their rooms to be clean and comfortable, several were disappointed in the size of the rooms or suites, and many describe the furnishings as worn or dated. A few guests also had unfortunate housekeeping oversights to report.

A few guests found the complimentary Wi-Fi too slow or unreliable for their purposes. Others found the pool a bit crowded, noisy, or high in chlorine.