Positive Reviews
positive:
Spacious rooms are clean and comfortable.
Guests staying at Crystal Inn Hotel & Suites Salt Lake City are quick to praise the hotel's guest suites, describing them as spacious, clean, and comfortable. Guests also enjoy having living space within the suite, stating that it makes a pleasant change from traditional hotel rooms.
positive:
Suitable location for Salt Lake sightseers.
Many guests find the hotel suitably positioned for exploring sights and sounds of Salt Lake City. Many of the city's most popular sites, including the impressive Temple Square, are located within a mile of the hotel. Meanwhile, both the airport and Amtrak station are located nearby.
positive:
Hotel's shuttle service proves convenient.
The hotel's local shuttle service proves popular with guests staying at Crystal Inn Hotel & Suites Salt Lake City. As well as utilizing the service to get to and from the airport, guests also take the shuttle to a variety of downtown locations.
Negative Reviews
negative:
Some noise complaints received.
While many guests enjoy a comfortable stay at Crystal Inn Hotel & Suites Salt Lake City, others report that the hotel's walls and ceilings are on the thin side. This can lead to some noise disturbances.
negative:
Peak breakfast period can be a hectic affair.
According to reports, the hotel's breakfast area is small and quickly fills up at breakfast time. As such, some guests are forced to queue for an extended period of time. Past guests suggest arriving early to beat the rush.
negative:
Some downsides to local neighborhood.
While the hotel is conveniently positioned for those looking to explore Salt Lake City, reports suggest that the local neighborhood isn't the most appealing of destinations. Guests report a high level of homeless people dwelling near to the hotel, which some may find intimidating.