Crowne Plaza Syracuse, An Ihg Hotel (Syracuse, USA)

The location of this Crowne Plaza location was considered to be a major draw for the majority of guests who found that hotel's close proximity to the Syracuse University campus was a positive attribute of their stay. The hotel also offers spectacular views of the surrounding area, as it is a high-rise building that provides guests with breath-taking views of the city. The hotel is also situated in close proximity to Armory Square which features a wide range of restaurants and bars for guests to enjoy.The location of this Crowne Plaza location was considered to be a major draw for the majority of guests who found that hotel's close proximity to the Syracuse University campus was a positive attribute of their stay. The hotel also offers spectacular views of the surrounding area, as it is a high-rise building that provides guests with breath-taking views of the city. The hotel is also situated in close proximity to Armory Square which features a wide range of restaurants and bars for guests to enjoy.

The rooms are fairly spacious and are fitted with modern amenities that will make a stay at this hotel very comfortable. Guests can also enjoy scenic city views from their room, looking down over Syracuse from a privileged vantage point. The beds are sizeable and comfortable and the bathrooms are modern and similarly well-sized.

The majority of guests found the staff to be extremely friendly and courteous, doing all they can to accommodate guests and make them feel at home for the duration of their stay.

While a large number of guests found the staff to be perfectly pleasant, others found their experience of the customer service to be disappointing, finding the staff to be dismissive or indifferent towards them.

Despite the hotel's close proximity to Syracuse University, guests found that the other aspects of the location were somewhat disappointing in that the hotel is very close to the highway and traffic noise is generated from this.

The hotel's elevator was found to be slow in its journey to its destination. This may be due to the fact that the hotel is a large, long building and it has a lot of floors to stop at.