Positive Reviews
positive:
Express check-in and check-out saves time
Express check-in and check-out is a great amenity for the busy traveler, especially during peak travel season. Early check-in and late check-out are also available which is also a great service, so be sure to request this when booking if it's a service you require.
positive:
This is a non-smoking property
Crowne Plaza Washington National Airport is a 100% non-smoking hotel which is great for those who don't imbibe and like their room to smell fresh, rather than like stale, second-hand smoke.
positive:
A great location
If you are trying to catch an early flight out, then this is a great hotel for you. The fact that it's located just two miles from Ronald Reagan Washington National Airport makes this a convenient spot. And when you consider all of the restaurants and shopping that are within walking distance of the hotel, you can't go wrong. In addition, the metro station is a block away, giving you access to Washington D.C and the many tourist destinations there.
Negative Reviews
negative:
There are no pets allowed
Other than service animals, Crowne Plaza Washington National Airport does not accept pets. This is unfortunate for those who like to travel with their favorite four-legged friends.
negative:
The hotel needs a facelift
It's been a while since this hotel has been renovated and it shows. Stained carpeting, dated furnishings, stained linens and bathroom fixtures that have seen better days are among the worst offenders.
negative:
Some rooms are smaller than others
Some of the guest rooms here are on the small side. So if you're traveling with more than one person, have a lot of luggage in tow or need extra room to maneuver, be sure to ask for a larger room at check-in.