Positive Reviews
positive:
Staff Are Very Attentive and Friendly.
The hotel's employees are quite welcoming and want to do the best they can to make stays memorable for guests. Guests commented that the same friendliness they experienced in the hotel was echoed in the restaurant, which is enjoyed by locals and out-of-to
positive:
The Hotel is Well-Kept.
Guests tended to agree that the hotel is properly maintained and tidy. The housekeeping staff are well trained and seem to take pride in doing their tasks thoroughly.
positive:
A Peaceful, Scenic Setting.
Situated in the beautiful Malvern Hills area, the hotel offers a wonderful setting for relaxation and reflection. You can even sit in a carefully landscaped garden to read or just enjoy nice weather.
Negative Reviews
negative:
The Atmosphere Lacks Character.
The building itself has historical charm to spare, but some guests felt that the environment in the hotel was a little dull. The lack of liveliness may mean you aren't disturbed by noises from other guests when trying to sleep, plus it may cause you to wa
negative:
The Beds Aren't The Best.
Although guests who have stayed here weren't able to agree on how firm or soft a mattress should ideally be, several of them stated that the beds at this hotel aren't the best for slumbering. Fortunately though, that fact wasn't enough to make them disapp
negative:
You Might Feel Your Room Costs Too Much.
Because of certain factors, some guests felt their rooms were overpriced considering what was provided. For example, there are some room styles that guests felt weren't nearly spacious enough, and others said they'd have preferred if the continental break