Columbus Grand Hotel & Banquet Center (Columbus, USA)

Many guests feel that the hotel is very well kept, despite the fact that the property itself is a bit old. They note that the employees take good care of the property and the amenities, saying that the rooms are always spotless, and that the housekeeping service is excellent.

Several guests commend the employees of the hotel, saying that they are quick to help resolve minor issues and misunderstandings. They say that the staff handles everything quickly and efficiently, and with a smile.

Most guests note that the hotel is easy to find, right of the highway, and within the walking distance of local restaurants. Several guests say that the Polaris Mall is only a few minutes from the hotel and offers a great shopping experience.

Some guests say that the outside of the hotel looks a bit old and worn-out, including the common areas, and some of the rooms. Repeat guests are quick to mention that the hotel management is constantly updating rooms, so they suggest asking for a recently renovated room upon check-in.

Several guests point out that the property has no elevator, which can pose a problem for the disabled or elderly guests, and those travelling with a lot of luggage. They recommend talking to the front desk about that, since they are usually very accommodating and happy to help.

A few guests say that the breakfast at the hotel is not really up to par, consisting mainly of oatmeal and cereal. Some guests recommend coming to the breakfast area early, since some of the food items are not replenished during the breakfast times. They also suggest visiting local diners and restaurants for added variety during breakfast time.