Positive Reviews
positive:
Beautiful, Newly-refurbished Rooms.
The newly-refurbished rooms at The Claxton are very nice with tasteful decor, modern furnishings and comfortable beds. Also reported was a light, fresh scent, large bathrooms, luxurious bedding, great views and lots of hot water.
positive:
The Breakfast Makes for a Perfect Start to the Day.
Guests reported that the breakfast served each morning really set them up for the day with lots of delicious and healthy options to choose from and generous portions. Everything is fresh and served at the right temperature.
positive:
Friendly and Helpful Staff.
The staff at this hotel are friendly and always available to help guests whether it be with issues in their room, obtaining directions to nearby attractions or suggestions on where to eat. They are always chatting with guests and this makes for a nice, co
Negative Reviews
negative:
Guest Rooms are Dark and Dreary.
The rooms at The Claxton are small and uncomfortable with a lack of natural light, a cold room temperature and old and lumpy beds. Guests also reported holes in the walls, dirty windows, a lack of decor and character, broken light fixtures, worn-out towel
negative:
Poor-Quality, Poorly-prepared Meals.
Guests reported that the food served at the hotel restaurant is of bad quality with most items tasting like they had simply been reheated from the day before. Also reported was overcooked and undercooked items, toast that guests have to prepare themselves
negative:
Loud Partying in the Evening.
There seems to a lot of partying going on during weekends at this hotel. Guests reported that there were people drinking right below their windows and the sounds of yelling and running in the corridor could be heard late into the night.