Clarion Hotel Copenhagen Airport (Copenhagen, Denmark)

Guests rave about the location, noting that it is not only extremely convenient to the airport, with a breezy two minute walk to Terminal 3, but also ideal for pre-cruise stays, as the Copenhagen Cruise Port is just 25 minutes away. Even during short stop

Guests give the reception staff high marks for their personable and professional customer service, noting that they are happy to answer questions and accommodate special requests. Guests also often comment that they are welcomed with a smile, even at 2 am

Guests frequently remark upon the spacious rooms and the simple yet luxurious Scandinavian decor. The housekeeping team does an excellent job. Guests also often note that the beds are very comfortable and the rooms are very quiet, despite the high volume

Several guests were irritated to find that Wi-Fi is not included in the nightly rate, and they felt the additional fee was excessive, particularly given the going rate. A few guests found the restaurants to be overpriced as well.

Though the overwhelming majority of guests are pleased with the level of customer service they receive, some found that their concerns were not addressed as promptly or effectively as they had hoped.

A few guests have noted that the restaurant staff are occasionally overwhelmed by the volume of guests, particularly when flight schedules change, resulting in long waits. Long queues occasionally form at the front desk as well.