City Lodge Hotel GrandWest (Goodwood, South Africa)

The buffet-breakfast at the City Lodge GrandWest offers you a great selection of fresh and tasty foods, you are not limited in any way and the breakfast service staff are very hard-working and friendly. The chefs at the cooking stations are sure to prepare your hot food exactly the way you want it.

The frontline staff at this hotel are very professional whilst still being warm and welcoming, nothing is too much trouble. They show great patience with difficult guests and they are happy to help you in any way you may need.

The resort offers many different eating, shopping and entertainment opportunities that appeal to the entire family. The Victoria and Alfred Waterfront is just a short walk away and the hotel is located close to the major transportation routes.

The Wi-Fi is poor in certain areas of the hotel, as it is difficult to find a connection. Some guests reported that certain cellphone networks do not receive full coverage in this hotel. Although this can be a problem for some guests, the hotel is working on upgrading its systems to allow better connectivity all-round.

Certain parts of the hotel are older than other parts, some guests feel that the hotel needs to refurbish these areas. The décor in the rooms is a little outdated and could do with an updated to keep up with the parts of the hotel that have gone through and upgrade.