Chadstone Executive Motel (Melbourne, Australia)

Cleanliness is really important to many guests as finding their rooms to be clean really helps them to settle in and feel comfortable away from home. Guests at this motel say that their rooms and bathrooms are very clean, with lovely fresh bedlinens too.

Guests like the location of this motel as they are only a short walk from a large shopping centre or from the train station, from where it is only a short trip into Melbourne's CBD. If you are driving there is easy access to the main road.

You will find the staff at the motel are very pleasant and polite. They are easy to talk to, being helpful and obliging. In short, they are happy to assist guests where they can.

You may think the motel is in need of some redecorating and updating as it looks rundown and shabby in areas, particularly the exterior. In fairness, guests are generally surprised to find their rooms are nicer than their first impression suggested.

Guests are not overly impressed with the breakfast provided. Although it is a continental breakfast, meaning expectations are not very high to begin with, guests are nevertheless disappointed that there was no fresh fruit some days and no butter for the bread on others. Bread and cereal are said to be not particularly fresh.

Not all rooms had everything guests were expecting. Guests were disappointed that they did not have the plates, bowls and cutlery they would have needed to be able to use their kitchenettes. Other noted they had nowhere to hang their clothes, as well as no ironing facilities.