Positive Reviews
positive:
Exceptionally clean and spacious rooms
Cervara Park's rooms are quite spacious, knowing Italy's standards. Moreover, each room is extremely clean and do not smell unpleasant upon arrival. Some guests even tried swiping their fingers on the furnishings and they found no dust.
positive:
Great value for money is guaranteed!
A lot of guests said that they got more than what they paid for because the services offered on-site was almost perfect. After researching, they discovered that this hidden hotel had one of the most reasonable rates in eastern Rome.
positive:
Receptionists offer impeccable service
The staff at the reception area immediately offered help with the guests' luggage and gave great recommendation on where to go. There were also some members of the front desk who kindly drove the guests to certain places during the evening to ensure their safety.
Negative Reviews
negative:
Hotel is a bit far from the city centre
The guests said that the city centre is a bit far away, about 30 minutes by car. When guests use the subway with a direct line to the famous Colosseum, it took about 40 minutes. However, this could be advantageous because you cannot hear any noise from the centre's crowded areas.
negative:
Language barriers may happen
A few cleaners were not able to speak and comprehend English fluently and these caused some misunderstandings according to the guests. The staff handled the conflicts calmly though, and the management genuinely apologised for the troubles.
negative:
Inadequate breakfast food choices
Guests noted that the breakfast was not that varied, but the taste was highly satisfactory. The portions were adequate too, the salad was fresh, and the croissants were baked properly. In addition, there was a bar man who made fantastic coffee, tea, and hot chocolate for the guests to enjoy.