Positive Reviews
positive:
No frills but clean, comfy and affordable rooms
This no frills property appealed to budget-conscious travelers looking for affordable downtown lodgings. Admirers liked the way the rooms were modernized with laminate floors and fresh decor. Apart from minor cleanliness and maintenance issues like mold in some bathrooms or blocked drains, most guests said the rooms were more than adequately clean, comfortable, secure and spacious. Even though it only offered basic amenities, reviewers often felt it was good value for money due to its competitive room rates.
positive:
Friendly staff
Reviewers often described staff as friendly, helpful and attentive. They also reportedly had good local knowledge for staying safe in Tenderloin.
positive:
Handy central location with free parking
Free on-site parking at this motel's central location was a big plus for motorists, who also appreciated being just a short drive away from beaches, the airport and Golden Gate Bridge. Pedestrians loved that they were within walking distance of the financial district, shopping, cable cars, BART trains, nightlife, entertainment and dining options in downtown San Francisco. Moreover, there were many restaurants and nightlife options in the surrounding blocks.
Negative Reviews
negative:
Patchy Wi-Fi
While reviewers appreciated the free Wi-Fi at this property, some were disappointed by a weak signal and sluggish speeds in some parts of the building.
negative:
Some criticism of neighborhood
The surrounding Tenderloin neighborhood wasn't to everyone's liking. Some reviewers found it seedy or said they felt uneasy walking in the surrounding area after dark. However, many guests felt secure inside the building, where elevators required a room key to operate.
negative:
Nuisance smells and noises
Light sleepers blamed thin walls for enabling them to hear noise from adjacent rooms at times. There were also reports of occasional traffic noise in rooms facing the street. Meanwhile, some guests detected lingering smoky smells in some non-smoking rooms.