Positive Reviews
positive:
Staff Goes Above & Beyond.
The friendly staff of Castletroy Park is warm and welcoming. Described as professional, patient, and obliging, they will go out of their way to serve their guests. Their goal is for your stay to be perfect. They even posted free of charge belongings left
positive:
Leisure Facilities Get High Marks.
If it's leisure you seek, you will not be disappointed with this hotel's excellent facilities and attentive staff. All facilities are to a very high standard, whether it be the sauna and steam room or the indoor pool. The spa area is very calming and the
positive:
Location Offers Convenience.
This four-star hotel is easily accessible from the motorway and is just a short distance from Limerick city centre. The University is directly across the street and the area offers restaurants, shopping, a pharmacy, and the Bank of Ireland. It's a central
Negative Reviews
negative:
Rooms Undergoing Refurbishment.
The interior of the hotel and some of the guest rooms show signs of wear and tear, however the hotel is in the middle of undergoing a major renovation. Some guests were disappointed that rooms did not appear as they did online. However, these rooms which
negative:
Breakfast an Additional Cost.
A chief concern amongst guest is that breakfast is an additional charge. The layout of the breakfast service also leaves you feeling like you're in no man's land with no real direction or clue as to where to start or which way to go. You should find a sta
negative:
Renovations Only Real Concern.
Overall, Castletroy Park receives high praise. As mentioned, the hotel is in the process of going through extensive renovations and refurbishing, but management assures that they will do everything they can to make your stay comfortable and enjoyable.