Castle Hotel (Merthyr Tydfil, United Kingdom)

Every traveller is on the prowl for something to "report." A recent guest of the Castle Hotel found "nothing to moan about." In fact, they appreciated the convenient location and welcoming staff in the pub so much that they've been back twice already.

Not everyone books in advance. A last-minute traveller was surprised to find the high standards at work in this hotel. This included the room furnishings, the friendly manager and the easy parking. It's nice to know you can make a last-minute booking and

The friendly atmosphere begins when you are warmly greeted by the reception staff. Over in the pub, the folks on duty are equally inviting. Although the rooms might not have things like a mini-bar or air con, you don't feel like you're missing anything. O

Although many rooms have been renovated, there are still a few in need of a makeover. Guests report things like pealing wallpaper, broken bathroom towel racks and holes in the tiles. Not very appealing.

For many guests, it all comes down to the bed. At the Castle Hotel, one traveller found the beds to be creaky, stiff and uncomfortable. Couple that with the cold chill left in the room from an open window and there wasn't a chance for a good night's rest.

A common complaint from several guests was the level of noise seeping in from the outside and from the next room over. The hotel is on a busy street and there is no accommodating noisy guests.