Casco Bay Hotel, Ascend Hotel Collection (South Portland, USA)

The airport shuttle saves the hassle and cost of taxi service and is a great convenience, especially for those with late night or early morning flights. Simply place a call when you arrive and the shuttle is on the way. The service personnel on the shuttle is friendly and helpful and the hotel check in is efficient and easy.

The hotel is an affordable economy choice in the more expensive Portland area. Prices do vary by season, though, and fall and winter serves up the best rates. For the price, the room is comfortable the breakfast is free. It's a good deal overall.

For those with free time, the mall is a short drive and there are many restaurants in the area. The airport is a short ride, but is still away from the busiest traffic centers in the area. It is both quiet and gives guests options for food and fun.

Cleanliness is an issue in the rooms. The hotel looks rundown over the entire property, starting in the lobby. The common areas are unkempt and unswept. The carpets are stained and worn throughout. In the rooms, the surfaces are often sticky and dirty or dusty, pointing to a lax housekeeping staff.

The breakfast is nothing to brag about. The continental offerings are dry and tasteless. The choices are limited. It's basically just a quick bite on the way, but not an experience to enjoy.

The airport shuttle has no regular schedule to rely on. Rather, guests have to call and arrange transportation, both coming and going. This often results in a call followed by a long wait until personnel can be notified and start the trek.