Casa TICUL Hotel Boutique - 5Th Ave (Playa del Carmen, Mexico)

The hotel is located at the end of the busy 5th Avenue in Playa, which was ideal for guests who wanted to be close to the action. They were able to walk to the various shops and restaurants, as well as being very close to the Caribbean Sea.

Guests were very happy with the powerful and effective air conditioning they had in the rooms. The air conditioning worked well and provided for a much nicer stay. Guests did not feel the heat in the rooms.

The staff were found to be friendly and kind by guests who stayed here. They smiled and were happy when talking with guests, which contributed to the positive stay. The check in and check out were efficient as well.

The Wi-Fi was found to be weak and to not have a strong signal according to guests who stayed here. The rooms did not have a strong Internet connection, which made it difficult for guests to manage their trip and do simple online tasks.

Guests found that the breakfast was a bit lacking and they would have preferred to have more options. They felt the breakfast could have been more filling with just a couple more items.

Guests felt the noise coming from outside to be too distracting at night. There are various bars and discos nearby that play music and the walls did not do much to insulate the noise.