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    Casa Relax Hotel (Cartagena, Colombia)

    Casa Relax Hotel (Cartagena, Colombia)

    About Casa Relax Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • A/C
    • Restaurant

    Rating overview

    8.5
    trivago Rating Index® based on 2003  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  8.8 / 10
    • RoomsGood  7.7 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Clean and Tidy Rooms

    The rooms were found to be casual and simple by guests, but they appreciated the clean and tidy appearance that was put on daily. There was a change of sheets and towels regularly, as well as there being firm mattresses to sleep on.

    positive:

    Nice Pool Area

    Guests felt the outdoor pool area was a perfect place to relax and mingle with other guests. They enjoyed having the hammocks to lie on near the pool and other furnishings. The plants also contributed to a nice atmosphere.

    positive:

    Good Breakfast

    Guests enjoyed their breakfast in the morning set in the common kitchen and dining area. There was a choice of eggs, toast, juices and other items that filled guests to start their morning. They were also able to mingle with other guests.


    Negative Reviews

    negative:

    Loud Music

    In the weekends, guests were able to clearly hear the loud music coming from the neighbourhood which did not let them sleep comfortably. They mention this so future guests can bring earplugs or stay in a quieter place.

    negative:

    No Hot Water

    Guests were disappointed to not have hot water on occasion while taking showers. Considering the price, they felt the hot water should be a must and be regular. It was not nice to have cold showers.

    negative:

    Poor Wi-Fi

    The Wi-Fi connection was a poor one according to guests who stayed here. The Internet connection would drop in and out which did not let guests use it consistently. They were not able to organize things at times.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Outdoor swimming pool
    5. Non-smoking rooms
    6. PC with internet
    7. Restaurant
    8. 24-hour reception
    9. Sun umbrellas
    10. Laundry service
    11. WiFi in public areas
    12. Room service
    13. 24-hour room service
    14. Doctor on site
    15. Airport shuttle
    16. Free WiFi (public areas)
    17. Pool
    18. Free WiFi
    19. Breakfast
    20. Regular disinfection
    21. Hand sanitizer provided
    22. Temperature screening
    23. Masks provided
    24. Safe distance
    25. Response protocol
    26. Online check-in/check-out
    27. New safety protocols
    28. Cashless payment
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Air conditioning
    5. Satellite TV
    6. Safe
    7. WiFi
    8. Free WiFi (rooms)
    Sports facilities
    1. Pool table
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 12:00

    Contact

    Calle del Pozo, 25-105,  130001,  Cartagena,  Colombia
    Telephone: +57(5)6641117 | 

    Frequently Asked Questions about Casa Relax Hotel

    • Is there a pool area at Casa Relax Hotel?

      Yes, Casa Relax Hotel offers 2 pool areas.

    • Are pets allowed at Casa Relax Hotel?

      No, Casa Relax Hotel doesn’t allow pets.

    • Is parking available at Casa Relax Hotel?

      No, Casa Relax Hotel doesn’t provide parking.

    • Where is Casa Relax Hotel located?

      Casa Relax Hotel is located in Calle del Pozo, 25-105, 130001, Cartagena, Colombia.

    • Which popular attractions are close to Casa Relax Hotel?

      Casa Relax Hotel Nearby attractions include Old Walled Town, Bocagrande, Barú, Isla de Barú, Playa Blanca, Getsemaní, Tierra Bomba, La Boquilla.

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