Positive Reviews
positive:
Great spa services
Many guests note that the full-service spa, including facial treatments, ayurvedic treatments, and Aromatherapy is great and available at all times. Others find the hot stone massages, Swedish massages, prenatal massages, and body treatment services relaxing.
positive:
Friendly staff
Most guests say the hotel staff is helpful and friendly, commenting that the front desk is attentive and can arrange car transport from the hotel. Others note that room service is efficient and the butlers are available at all times.
positive:
Excellent rooms
Many guests appreciate that the rooms are spacious, unique, and well-furnished with original decorations, saying that the beds are comfortable and the bathroom is well-equipped. Others note that there is no traffic noise from the street outside, saying it is easy to get a good night's sleep.
Negative Reviews
negative:
Not a great location
Some guests note that the location of the hotel is not that good, saying that it is far away from the sightseeing spots and restaurants. Others say that the hotel is hard to find, commenting that the taxi service was not able to locate the property.
negative:
Pricey
Several guests feel that the hotel is overpriced, citing that the property looks better in the brochures. Others note that the hotel restaurant is expensive and the breakfast included in the price could be better.
negative:
Blocked windows
Some guests note that although the rooms are large, they should have more windows, saying that the lack of daylight in the rooms is disappointing. Others comment that they would prefer to have a room with a view.