Positive Reviews
positive:
Great location
Many guests say that the property is close to tram lines, cafes, shopping malls, and several university campuses, and note that Melbourne's central business district is nearby. Others add that day trips to vineyards in the scenic Yarra Valley are easily arranged from the front desk, and comment that the Royal Botanic Gardens, Melbourne Cricket Ground and Queen Victoria Market are easily accessible.
positive:
Friendly and efficient staff
Several guests mention that the resident manager is available round-the-clock, and appreciate the friendly attitude of the front desk staff. Others add that the apartments are promptly serviced on request, and note that the manager accommodates requests for late check-outs, apartment changes and upgrades in an efficient manner.
positive:
Outstanding business centre
Many guests comment that the business centre has a high-speed Internet connection, and appreciate that the staff assists with document printing and photocopying. Others add that the conference space is ideal for seminars, cocktail functions and workshops, and love that there is an expansive outdoor courtyard area available for breaks.
Negative Reviews
negative:
Air conditioning is not effective
Some guests say that the air conditioning units take a long time to cool the apartments, and dislike that the hallways and lift lack proper ventilation. Others add that the breakfast room feels hot, and dislike that the gymnasium feels stuffy.
negative:
Limited dining options
A handful of guests note that lunch and dinner are not served on-site, and dislike that there is no bar or coffee shop on the property. Others add that there is no room service, and mention that the barbecue area is reserved in advance, and not available for several days.
negative:
Not enough parking spaces
Some guests
mention that available parking space is limited, and note that prior
reservation is required. Others add that alternative parking space is quite
far.