Brentwood Bay Resort & Spa (Victoria, Canada)

Most guests of this property have loved its location, as the hotel sits right on the ocean. Guests have enjoyed renting a kayak for an afternoon and paddling around in the bay or taking a walk along the ocean to one of the area's main attractions.

Many guests who have stayed at this hotel have appreciated the rooms. Every room has a private balcony or patio and most of them have views of the ocean. The rooms are also quite large and provide plenty of space in which to relax during the day and guests have liked this feature, as well.

The staff that works at the front desk at this hotel is very friendly and always treats guests with respect. Guests have been impressed by the quality of the reception staff, saying that they are highly professional and willing to help guests when they have an issue.

There have been complaints about the service staff in the restaurant, as guests have mentioned that these staff members are somewhat slow and have been rude at times. Guests have reported having to wait a long time for their food at the restaurant.

Past guests have noticed that the bathrooms in the rooms don't have enough lighting. This is an inconvenience that these guests did not like when staying at the property.

The food at the hotel's restaurant is said to be edible, but nothing special. Guests expected a little bit more out of the restaurant due to the quality of the rest of the hotel and were disappointed by the quality of the food as a result.