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    Brentwood Bay Resort & Spa (Victoria, Canada)

    Brentwood Bay Resort & Spa (Victoria, Canada)

    About Brentwood Bay Resort & Spa

    The Brentwood Bay Resort & Spa is a luxury property that is located right on the ocean in Brentwood Bay on the outskirts of Victoria, British Columbia and features wonderful views of the water from most rooms. All rooms at this hotel feature premium bedding, a fireplace, a jetted Jacuzzi tub, and a private balcony or terrace. Rooms also come with cable television, an iHome system, an in-room safe, air conditioning, and a minibar. Guests of this hotel will have access to complimentary parking, free Wi-Fi, and a free and tea service. The property has a full service spa, marina, swimming pool, fitness centre, and sauna, as well as kayaks and other recreational activities available. There are two restaurants on-site at the Brentwood Bay Resort & Spa: Brentwood Bay Dining Room and Brentwood Way Pub. Seahorses Cafe is within walking distance. This property is 2.8 kilometres from the Victoria Butterfly Gardens, three kilometres from The Butchart Gardens, and 11.7 kilometres from Victoria International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.1
    trivago Rating Index® based on 5515  reviews from:
    • Hotels.com(9.4/10),
    • Agoda(7.6/10)
    • LocationExcellent  8.9 / 10
    • RoomsVery good  8.2 / 10
    • ServiceExcellent  9.2 / 10

    Positive Reviews

    positive:

    Beautiful, natural location

    Most guests of this property have loved its location, as the hotel sits right on the ocean. Guests have enjoyed renting a kayak for an afternoon and paddling around in the bay or taking a walk along the ocean to one of the area's main attractions.

    positive:

    Nice rooms with views

    Many guests who have stayed at this hotel have appreciated the rooms. Every room has a private balcony or patio and most of them have views of the ocean. The rooms are also quite large and provide plenty of space in which to relax during the day and guests have liked this feature, as well.

    positive:

    Friendly, professional reception staff

    The staff that works at the front desk at this hotel is very friendly and always treats guests with respect. Guests have been impressed by the quality of the reception staff, saying that they are highly professional and willing to help guests when they have an issue.


    Negative Reviews

    negative:

    Poor service in the restaurant

    There have been complaints about the service staff in the restaurant, as guests have mentioned that these staff members are somewhat slow and have been rude at times. Guests have reported having to wait a long time for their food at the restaurant.

    negative:

    Not enough light in bathrooms

    Past guests have noticed that the bathrooms in the rooms don't have enough lighting. This is an inconvenience that these guests did not like when staying at the property.

    negative:

    Average quality of food

    The food at the hotel's restaurant is said to be edible, but nothing special. Guests expected a little bit more out of the restaurant due to the quality of the rest of the hotel and were disappointed by the quality of the food as a result.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Lift
    4. Gym
    5. Parking
    6. Terrace
    7. Porter service
    8. Pets allowed
    9. Hotel bar
    10. Outdoor swimming pool
    11. Hotel safe
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Restaurant
    16. 24-hour reception
    17. Sun umbrellas
    18. Deck chairs
    19. Towels at the pool
    20. Laundry service
    21. Spa
    22. WiFi in public areas
    23. Room service
    24. Shoe cleaning
    25. Fax/Modem access
    26. Hypoallergenic rooms
    27. Concierge
    28. Free WiFi (public areas)
    29. Pool
    30. Luggage storage
    31. Housekeeping
    32. Free WiFi
    33. Hand sanitizer provided
    34. Temperature screening
    35. Safe distance
    36. Response protocol
    37. Online check-in/check-out
    38. New safety protocols
    39. Cashless payment
    Wellness / Spa
    1. Massage
    2. Hot tub
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Minibar
    10. Satellite TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. Free WiFi (rooms)
    17. Coffee machine
    Sports facilities
    1. Golf course
    2. Fitness
    3. Hiking trail

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    849 Verdier Avenue,  V8M 1C5,  Victoria,  Canada
    Telephone: +1(250)5442079 | Fax: +1(250)5442069 | 

    Frequently Asked Questions about Brentwood Bay Resort & Spa

    • Is there a pool area at Brentwood Bay Resort & Spa?

      Yes, Brentwood Bay Resort & Spa offers 2 pool areas.

    • Are pets allowed at Brentwood Bay Resort & Spa?

      Yes, Brentwood Bay Resort & Spa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Brentwood Bay Resort & Spa?

      Yes, Brentwood Bay Resort & Spa provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Brentwood Bay Resort & Spa?

      Check-in at Brentwood Bay Resort & Spa is available from: . Check-out time is by .

    • Where is Brentwood Bay Resort & Spa located?

      Brentwood Bay Resort & Spa is located in 849 Verdier Avenue, V8M 1C5, Victoria, Canada.

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