About Best Western Plus Tulsa Woodland Hills Hotel and Suites
Best Western Plus Woodland Hills Hotel and Suites is a smoke-free hotel offering contemporary accommodations just off Highway 169 in central Tulsa.
Each guest room is air conditioned and includes free Wi-Fi, flat-screen TV with cable service, free local calls and a desk. Other conveniences include complimentary toiletries and tea and coffee making facilities along with a mini-refrigerator and microwave.
Hotel amenities include exercise facilities and a heated in-door pool with lounge chairs. Complimentary tea and coffee is available in the lobby. Free on-site parking and laundry facilities are also available.
A complimentary buffet breakfast is served daily. A number of local restaurants can be found within one mile of the hotel.
Best Western Plus Woodland Hills Hotel and Suites is within a ten-minute drive of The Cancer Treatment Center of America, the All Star Sports Complex and the Union Multipurpose Activity Center.
Positive Reviews
positive:
Close to dining and shopping
Best Western Plus Woodland Hills Hotel and Suites is a short drive away from restaurants, a cinema and shopping including the Woodland Hills Mall. Located close to the highway, all districts of Tulsa can be quickly and easily accessed.
positive:
Good value accommodations
Guests reported the rooms to be well appointed, clean and spacious with comfortable beds and a number of conveniences, including a hairdryer and complimentary toiletries, a fridge, microwave alongside complimentary tea and coffee. Guests also enjoyed used on the indoor pool which is available for both adults and children.
positive:
Friendly and accommodating staff
The front desk is in service 24-hours a day and staff have been described as friendly, helpful, courteous and welcoming.
Negative Reviews
negative:
Breakfast leaves something to be desired
While the hotel offers a complimentary continental breakfast, improvements to the service and the quality of the breakfast can be made. Some guests commented that the breakfast items were not always replenished when they ran out, some hot items were left out until cold, and at times they were also low on staff in the breakfast area.
negative:
Cleaning needs attention
Housekeeping does not always provide a reliable service and various complaints about the standard of cleanliness have been made. Some guests reported that finding dirty bed sheets in the room, stained bathroom towels and carpets which required vacuuming.
negative:
Unfriendly hotel management
Despite the hotel staff receiving favorable reviews, a number of guests reported having negative customer service experiences with the hotel’s management staff. Some guests described the management as rude, unfriendly, and reluctant to provide assistance at times.