Best Western PLUS Port O'Call Hotel (Calgary, Canada)

The hotel's water park was a total winner especially for the kids, featuring two water slides and several kiddie areas. Adult guests enjoyed taking advantage of the separate pool and the hot tub. After swimming, guests can go straight to the bar or the restaurant and devour the hotel's popular burger.

Guests appreciated that the property is located near the airport, which is great for those who do not want to go far to find a hotel. It is also close to ‘Deerfoot Trail' and other major roads. Those who are looking for attractions to visit do not have to go far, as a zoo and the 'Calaway Park' can be reached within a 20-minute drive.

The rooms are well-equipped that made guests feel at home! Each room features a bar fridge, microwave, and coffee maker. Bathrooms are fully stocked with quality toiletries. Other guests mentioned the beautiful garden they have seen from their windows.

Unlike other properties under the same chain, this one does not offer complimentary breakfast. Those who wanted to have a taste of the hotel's morning meal had to pay an additional fee, which to many guests was too expensive.

There are many complaints about the free shuttle service, one is that it only runs hourly and doesn't seem convenient for guests. Moreover, guests complained that the shuttle always arrive to its destination late, and that the driver of the vehicle was grumpy most of the time.

Guests complained that the beds were too hard and the pillows too lumpy. Others reported that the beds were too small and they kept on banging their heads on the headboard.