Best Western Hotel Airport Frankfurt (Frankfurt, Germany)

This hotel is decorated in quite a modern style and it is exceptionally clean throughout. The beds are comfortable and the hotel pretty quiet leading to a restful night’s sleep. The bathrooms are an attractive design and the showers excellent. Each room also has its own kitchen facilities which is convenient for preparing your own meals if you so wish.

One of the obvious draws of this property is its proximity to Frankfurt Airport. Depending on how much luggage you have and your energy levels it is within walking distance or a short taxi transfer away. The hotel is excellent value for money compared to other hotels in the area.

Breakfast here is well-stocked and replenished frequently. The food served is of a high standard and there is enough to choose from to suit the majority of patrons.

One of the things missing from this hotel is a shuttle service to take you to the airport. Guest feel like this is an area that could be improved. There are unconfirmed reports that this is something the hotel has in development.

The hotel is in quite an isolated location. There is an office building nearby but apart from that there is nothing of note within a short walking distance.

There have been mixed reviews on customer service at this property. It seems to be when issues arise or if guests have a concern that needs addressing the staff are unwilling to deal with them. Whilst many travellers understand that things can go wrong from time to time, complaints not being acknowledged simply exacerbates the problem further.