Positive Reviews
positive:
Great values await you
You don't want to expect much from a hotel offering affordable rates. However, this establishment goes beyond the typical standards of non-luxurious hotels. You can even get free vouchers to be used at the nearby restaurants sometimes. Moreover, you get more than what you pay for.
positive:
Excellent location- close to sightseeing areas
Best Western Plus Otay Valley is ideal for those who want to go sightseeing without the hassle. It has a close proximity to interesting places such as SeaWorld San Diego, Living Coast Discovery Center, and the beach. In addition, you can get some serious work done due to the fast Internet connection and big desks.
positive:
Thoughtful and friendly staffs
You are given free welcome packs with high-quality products upon arrival. Celebrating a special day at this hotel is a wonderful experience since the staff puts greeting cards or chocolates at your room.
Negative Reviews
negative:
Issues with the toilet
Some toilets have musty and chemical-like smells. Others have loose handles, which make it hard to flush the toilet sometimes. You are encouraged to check the bathrooms immediately upon arrival. If you encounter any problems, please contact the staff and a repairman will fix it as soon as possible.
negative:
Bathrooms are a bit dim
The bathrooms are a bit dim but you can still see things though. This statement is based on personal taste. You can just ask for extra portable lights from the staff. Moreover, this is just a minor issue, which does not have a big impact on your stay.
negative:
Deal with some leaks
Some air conditioners emit drops of water. Some faucets won't close properly. However, all these leaks are minor. You can just ask for extra mats and use them until a member of the staff comes to fix the problems.