Beerwah Glasshouse Motel (Beerwah, Australia)

Guests had good things to say about the property's hosts. While giving reviews, guests mentioned how the staff went out of their way to be helpful and treated them as if they were friends rather than strangers. Also, when issues arose, staff dealt with them as speedily as possible.

Many guests who chose to stay here did so because of the proximity to the Australia Zoo. They were glad of that decision because the location was indeed as convenient as they had hoped prior to arrival.

Guests' reviews indicate you can anticipate sleeping soundly here. That's due to the bed mattresses, which guests really liked, especially after dealing with long days.

Guests admitted that although there are indicators this property was once beautiful, those days are far in the past. They said a gardener is really needed to tend to the grounds, and they often found broken things within their rooms, suggesting the staff attitude towards upkeep is the same for the property's interior and exterior areas.

From mould in the bathroom to scuff marks on the walls, stained carpets to dirty sheets, guests were very taken aback when they noticed all the cleanliness shortcomings associated with this property. In many cases, the lack of cleanliness alone was enough to make them decide to never come back.

Feedback was given from disappointed guests who had booked particular room types online, then arrived to find they were no longer available, making the advance booking useless. This issue caused a lot of unexpected hassles for weary guests.