AX Hotel (Mont-Tremblant, Canada)

Many guests have loved the location of this hotel. The property is about a five minute walk from the downtown area, so there are plenty of restaurants and bars in the surrounding area. As a result, guests found the location to be very convenient.

Multiple guests have been fond of the size of the rooms at this hotel, calling them large and spacious. Having a little bit of extra space helped guests to feel comfortable in their rooms at this property, improving their stays at a whole.

Guests have enjoyed spending time in the hotel's outdoor pool and hot tub. The outdoor pool is heated, so it stays a comfortable temperature throughout the summer. The pool and hot tub are quite small, but guests haven't found this to be an issue.

Numerous guests have complained about the quality of the free breakfast at this property. These guests have reported that there isn't much variety and that many of the items offered don't taste very good.

There have been complaints about the staff at this hotel being rude and unhelpful. Guests have struggled to deal with certain staff members when checking in and out and this has lessened their opinions of the property as a whole.

Although water bottles and coffee are left in the rooms, guests have been surprised to learn that these items aren't complimentary. Instead, the staff will charge you if you use these items, even though this is not indicated anywhere in the rooms.