Positive Reviews
positive:
Located within walking distance of the beach
One terrific aspect of this hotel is that it is sits very close to the beach - just about a five-minute walk away. It is also connected to two beach clubs, which are within a 15-minute stroll of the property.
positive:
Good location with restaurants, bars and shops
The location of this hotel is perfect. There is a variety of different restaurants, bars, and shops within close vicinity. You will be only half a block away from 5th Avenue, too, right in the heart of Playa del Carmen's social district. The airport is about 50 minutes away.
positive:
Immaculate rooms, lovely pools and gardens
The rooms of this hotel are kept in an immaculately clean condition. They include very comfortable beds and linens, as well as walk-in showers. The pools and gardens are pretty attractive as well.
Negative Reviews
negative:
Lacking in some comforts
One downside is that the guesthouse is lacking in some basic comforts. You will find only one towel in your room. The service is also a bit lacking, as the employees often do not bring you what you need upon your first request.
negative:
Inadequate air conditioning here
The chambers don't always have an adequate amount of air conditioning, which can leave you feeling very hot and uncomfortable at times.
negative:
Cabins are not as advertised on website
The rooms of this hotel are typical hotel rooms. Which is a bit disappointing, as the website photos show otherwise adorably decorated hotel rooms. This information can be misleading.