Positive Reviews
positive:
Budget-friendly with good amenities
Guests like the fact that they have access to the three on-site waterparks as well as free breakfast. They found the rooms to be well equipped with coffee makers, hair dryers, small refrigerators, flat-screen TVs and free Wi-Fi.
positive:
Perfect choice for visiting the water parks
The hotel hosts two indoor water parks and an outdoor one, so you can simply leave your room in the morning and walk a couple of minutes to the parks and then won't have to wait on a bus or taxi to get back after a long day of fun. You can also visit the nearby Chula Vista Waterparks for free even on the day of your check-out.
positive:
Professional staff.
Guests noted that the staff was professional and efficient in their daily duties.
Negative Reviews
negative:
Breakfast not a crowd-pleaser
The hotel's free weekend breakfast buffet is served within the water park, which guests found to be less than pleasant, as they experienced a lot of noise. They also noted that there were a lot of prepackaged items as well as some canned fruits.
negative:
Outdated hotel
Some of the rooms were reported to have a strong scent of mold and urine, which guests attributed to the fact that the carpets should be replaced. They also reported the towels and sheets to be very thin due to their age, the baseboards to be scratched and dented, the paint to be peeling and the bathroom counters to be in need of replacement.
negative:
Housekeeping not doing a perfect job
Guests noted that they found the rooms to be in need of additional cleaning, as the toilets were dirty, there was hair in the tubs and sinks, mildew in the tubs and some even found leftover clothing from previous guests.