Positive Reviews
positive:
Professional staffs offer top-notch service
Asiana Hotel's staffs are professional when it comes to dealing with the guests' needs. They are always on call and are willing to go the extra mile just to meet the guests' demands. Moreover, they are also hospitable, never failing to make everyone feel
positive:
Fine dining restaurants serve excellent foods
The foods served in the on-site restaurants are definitely worth the price. With the different type of cuisine served in each restaurant, there's always something for everyone. Moreover, the service is also exceptional, making the hotel a great place for
positive:
Ideally located next to a shopping mall
Guests loved the hotel's location. A vibrant shopping mall is adjacent to the property and a metro station can be reached within a few minutes' walk.
Negative Reviews
negative:
Pool area looked a bit worn out
The amenities are definitely up to the five-star title the hotel is holding. However, guests have pointed out that the pool isn't as modern as compared to the newer hotels. While this is a minor issue, this may discourage those who enjoy swimming after a
negative:
Poor soundproofing may cause inconvenience
Poor soundproofing of the rooms may cause inconvenience, particularly to guests who are very sensitive to noise. Because the hotel houses a club, some guests complained that they were disturbed in the middle of their sleep.
negative:
Beds and mattresses are not so comfortable
While most things are ensured to be well-maintained, some of the beds discouraged few guests. They have expressed their disappointment because beds have actually two small mattresses pushed together. This, though, is a minor issue and this shouldn't affec