Positive Reviews
positive:
Unbeatable location- short walk to attractions
The hotel's location is unbeatable according to guests. It only took guests five minutes to reach the popular Merdeka Square, Little India and the metro station. Other famous local attractions and the city's China Town are also nearby.
positive:
Marvellous gastronomic sites abound!
Guests had no difficulties finding good places to eat. There is a buffet-style restaurant on the mezzanine level of the building, which serves delicious foods at affordable prices. A coffee shop is right in front of the establishment. Furthermore, dining options offering authentic Malaysian mix of flavours are present within the neighbourhood.
positive:
Quality upgraded rooms
Those who have stayed at the upgraded rooms gave rave reviews about the comfort of their accommodations. Upgraded quarters have two air conditioning units, a huge round bed, and a private bathroom with a Jacuzzi. Many said that spending a little amount for the additional upgrade was totally worth it!
Negative Reviews
negative:
Issues with security concerns
There were many homeless people sleeping outside the building at night and loitering around every morning, which made the hotel guests quite uneasy. Others feared that their rooms could be opened without their permission, as there were times when the doors do not lock.
negative:
Air-Conditioning units are not working well
Guests reported that while the air conditioners in their rooms work, it barely does anything to make the temperature lower. Moreover, many were disappointed that there were no air conditioners on the walkway from the lifts to their rooms, and that the entire hotel is too warm.
negative:
Small & dark standard rooms
Many rooms have poor lighting, with no windows and black-painted interiors, so guests are almost unable to tell if it's day or night outside. Moreover, some rooms are so small that guests compared them to pigeon holes -tight and claustrophobic.