Positive Reviews
positive:
Friendly staff
On the whole, many guests were very complimentary of this hotel's staff and its reception team in particular, who went out of their way to help and assist guests as best they could. When made aware of any problems, they also acted their best to fix or at
positive:
Beautiful views make for a tropical feel
This hotel is situated just adjacent theNegomboLagoon, so the views here are highly commended. While glimpses of the lagoon were good, quite a number of guests also noted that the poolside rooms were no less pleasing. As an added bonus, a number of visito
positive:
Great proximity to the airport and nearby beaches
Given its location just a few miles from Colombo's airport, this hotel was especially popular with those arriving into or departing Sri Lanka. Additionally, it offers very easy access to the heart of Colombo as well as to nearby beaches.
Negative Reviews
negative:
Wi-Fi connectivity issues
In-room Wi-Fi here was a particular problem, with the vast number of guests reporting that they were entirely unable to access the network. This was a real point of frustration for many.
negative:
Insects and mosquitoes
Insects – especially flies and mosquitoes – were a serious concern. Guests were dismayed to find them both in their rooms and, more worryingly, swarming around this property's breakfast buffet.
negative:
Lack of hot water
Finally, hot water - or lack thereof - was also a consistent problem at this resort. A number of recent guests report having to suffer through cold showers, something which made their stays at this upscale resort less than luxurious.