About Alpha Genesis Hotel Bukit Bintang
Ideally situated just a mile from the world-renowned Petronas Twin Towers in Kuala Lumpur, Alpha Genesis Hotel Bukit Bintang offers high-speed wireless Internet access all throughout for free. The Bukit Bintang Monorail Station is only a five-minute walk from this family-friendly hotel.
The rooms are fully air-conditioned and equipped with mini fridges, LED televisions with satellite channels, tea & coffee making facilities, and safety deposit boxes. Bathrooms with tub are also fitted in the rooms.
Alpha Genesis Hotel Bukit Bintang offers various services such as airport pickup and limousine transfers, tour/ticket assistance, and laundry service. Moreover, a parking area, meeting room, and business centre with computer and fax machine are found on-site.
Louis Cafe serves local Malaysian and international meals, and is open for all-day dining. Room service is also offered.
The vibrant Pavilion Kuala Lumpur is just a 12-minute walk from the hotel, while Merdeka Square is an eight-minute drive away.
Positive Reviews
positive:
Strategically located in KL’s business district
Guests appreciated the fact that the hotel is just steps away from different fast-food chains, restaurants, and shopping centres. The strategic location made it very easy for the guests to eat whatever they wanted, and to shop whenever they chose to.
positive:
Adequate parking spaces
Parking can be a problem when staying in Kuala Lumpur, so guests are delighted with the parking spaces available in the hotel. This allowed them to have a worry-less stay, as they are certain that their cars are parked safely inside the hotel premises.
positive:
Staffs offer pleasing Malaysian hospitality
One of the best things that the hotel can offer is its friendly and professional staff. Most guests are given special attention, making their stay very memorable. The staffs are also very helpful when it comes to complying with the guests’ requests.
Negative Reviews
negative:
Internet is very slow at times
Having a 24/7 access to the Internet is rapidly changing from being a luxury to a necessity. However, the hotel’s Internet wasn’t reliable according to previous guests. They had a difficult time connecting to their friends and family back home, or simply using the Internet in looking for information.
negative:
Unappetising basic breakfast
Those guests who believe that a sumptuous breakfast is a must in every hotel are disappointed with the hotel’s breakfast dishes offered to them. Guests expressed that the breakfast was too simple, not varied, and not too appetising.
negative:
Issues with plumbing can arise
One of the complaints of guests is that they have encountered issues with plumbing during their stay. Toilet bowls and bathtub drains get stuck occasionally, and some of the bathroom amenities are already getting quite old.