Positive Reviews
positive:
Ideal for a Hawaiian 'Lei' over
Guests commented that this hotel is perfect for visitors who want to be near the airport - be it those who are leaving town early, arriving late or those with an extended layover. They claim it has all the basics that you need for a single night stay.
positive:
Getaway with Fido and Fluffy
Dogs and cat lovers enjoy this location because they allow pets on the premises. So for those traveling locally or abroad via the airport, it's a great location when you have your furry companion along for the ride.
positive:
Staff Understands Meaning of Aloha
The hotel caters to many travelers and visitors to the island, and particularly military families. Many guests remarked that they were welcoming, kind, professional and informative about the island.
Negative Reviews
negative:
Hotel Looking Long in the Tooth
This hotel is really showing its age, according to some visitors. Some guests cited issues like old carpeting, clogged plumbing, malfunctioning key cards, smelly hallways, old A/C units and tired looking decor.
negative:
Food Options Limited
Guests commented that there's little in the way of food nearby. Even the restaurant on premise seems to be closed on certain nights of the week. Other guests mentioned that they have to try to find food elsewhere, which can be a challenge. It should be noted that the hotel does offer transportation to their sister hotel that has dining facilities.
negative:
Price Point Seriously Misaligned
While it's not a horrendous hotel, many guests feel that it's grossly overpriced. They cite that the condition of the rooms and the overall lack of amenities at the hotel make this location far more than expensive than it should be. A number of guests said that what they paid was not what the hotel was worth.