Positive Reviews
positive:
Spacious and family-friendly accommodation
Many guests mention that the apartments have large kitchens with plenty of crockery and dishware, and love the modern stovetops, fridges and microwaves. Others add that the apartments have spacious bedrooms that have ample space for extra beds, and note that the living areas have comfortable sofas, the bathroom floors are spotless, and the towels are fresh.
positive:
Superb location
Several guests appreciate that the property is within walking distance to shops, restaurants and cafes in the area, and love that there are several parks and picnic grounds nearby. Others add that the National Gallery of Australia features interesting exhibits of aboriginal art, and say that trips to Mount Ainslie, Lake Burley Griffin and the Tidbinbilla Nature Reserve are easily arranged from the property.
positive:
Friendly and helpful staff
Many guests appreciate that the front desk staff provides a comprehensive tour of the property after check-in, and love that the manager is present at the welcome reception. Others add that the tour desk features exciting group excursion packages, and comment that housekeeping responds promptly to requests for extra amenities.
Negative Reviews
negative:
Unimpressive Internet service
Some guest dislike that Wi-Fi access is only available to a limited number of devices, and note that the wireless router is often offline, the Internet connection is slow, and Wi-Fi signals in the rooms are weak. Others dislike that there is a download limit, and add that connections to the router drop frequently.
negative:
Noisy and crowded atmosphere
A handful of guests note that a jackhammer is frequently in use in the common areas, and dislike that the sound is audible in the morning. Others add that the lounge is crowded during check-in, and say that the pool area is usually full.
negative:
Limited parking
Some guests mention that the property provides limited parking space.