Positive Reviews
positive:
Excellent location in the Embarcadero.
Past guests report that the location of Hotel Vitale is ideal for sightseers and business travelers. The hotel is located in the Embarcadero, across the street from the Ferry Building, and just a few steps from the BART system.
positive:
Rooftop terrace offers terrific views.
According to reports that the hotel's rooftop terrace offers picturesque views of San Francisco Bay and the Bay Bridge. Guests report that these views are particularly impressive on a clear morning as the sun rises.
positive:
Concierge serves comes recommended.
Many guests report that the hotel's concierge service is high in quality. Guests recite stories of the concierge going above and beyond the call of duty to ensure a first class stay.
Negative Reviews
negative:
Not all rooms come with an excellent view.
While some guests enjoy spectacular bay views from their room at Hotel Vitale, others report that not all rooms offer such impressive vistas. Depending on which side of the hotel you stay on, guests have reported views of office blocks, concrete structures, and other impressive sights.
negative:
Additional charges can be hard to swallow.
A number of guests have been disappointed by some of the additional charges added to bills at the end of the stay. Guests report breakfast, and valet parking can both be on the expensive side, while the hotel's urban fee - which includes charges for Wi-Fi and spa treatments - proves unpopular with some.
negative:
Hotel can prove noisy at times.
Several guests report that the hotel can be on the noisy side. Guests staying at the front of the hotel report that the sound of traffic can make it difficult to sleep, while others state that the hotel's public areas, including terraces, are noisy when special events are hosted.